Difference between revisions of "NOIS"

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What's NOIS
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== What's NOIS ==
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NOIS stands for National On-Line Information Sharing.  It is a computer
 
NOIS stands for National On-Line Information Sharing.  It is a computer
 
program that provides a means of logging and tracking problems
 
program that provides a means of logging and tracking problems
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to those involved in support, development, and management.
 
to those involved in support, development, and management.
  
NOIS can be used for many purposes.
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==  Purposes of NOIS ==
 
 
 
*Support - to track and resolve reported problems.
 
*Support - to track and resolve reported problems.
 
*Development - to track problems that require program changes.
 
*Development - to track problems that require program changes.
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*Quality Control - to ensure that problems to be fixed in future releases are corrected.
 
*Quality Control - to ensure that problems to be fixed in future releases are corrected.
 
*Documentation - to find common problems useful for incorporation into troubleshooting guides.
 
*Documentation - to find common problems useful for incorporation into troubleshooting guides.
* Information Resource Management Services (IRMS) - to log problems at their local facility.
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* [[Information Resource Management]] Services (IRMS) - to log problems at their local facility.
 
   
 
   
 
Simply put, NOIS is a logbook of requests for service.
 
Simply put, NOIS is a logbook of requests for service.

Latest revision as of 16:32, 7 March 2005

What's NOIS

NOIS stands for National On-Line Information Sharing. It is a computer program that provides a means of logging and tracking problems associated with the daily operation of computer systems within VistA. Documenting problems provides a means to find and disseminate solutions to those involved in support, development, and management.

Purposes of NOIS

  • Support - to track and resolve reported problems.
  • Development - to track problems that require program changes.
  • Management - to ensure resources are being used appropriately and ensure problems are resolved.
  • Quality Control - to ensure that problems to be fixed in future releases are corrected.
  • Documentation - to find common problems useful for incorporation into troubleshooting guides.
  • Information Resource Management Services (IRMS) - to log problems at their local facility.

Simply put, NOIS is a logbook of requests for service.